We ask that our customers comply with local disposal laws and regulations by participating in the VINCI Recycling Program to ensure all electronic devices are disposed of in a safe and secure manner. Please consult with your State, Municipality or Province to obtain current information on laws and recycling options available in your area.
You can choose to mail back your VINCI device(s) to VINCI Education Corp., for recycling, at no additional cost. Please email your contact information along with your mailing address and the VINCI device model number to our Customer Service at support [at] vincigenius [dot] com to obtain a return label. Remove any additional attachments, accessories or any external Micro SD Cards from your device(s) before it is shipped. Please ensure that your VINCI device(s) does not contain any personal information, such as banking information, mailing address, etc.
Once you receive the return label, please secure your VINCI device(s) in the shipping box and ship it to the following address:
48380 Milmont Drive
Fremont, CA 94538
Many local retailers who sell VINCI products may also provide recycling options for electronic devices. Please contact the location from where you purchased the VINCI product(s) to obtain more information on their recycling program.
*Please note, you will not be reimbursed for any equipment or accessories sent to the VINCI Recycling Program. If you have further questions about the VINCI Recycling Program, please contact Customer Service at 1-855-MY-VINCI (1-855-698-4624) or email support [at] vincigenius [dot] com.